Refund Policy
Last updated:
14 days, full refund, no questions asked.
If a paid plan isn't right for you, ask for a refund within 14 days of buying it or of an automatic renewal, and you'll get your money back in full. No questions asked.
To ask, write to support@umbrellaweb.net with the email address you bought with, or use the refund option in your Freemius account. Refunds go back to the original payment method, usually within 5–10 business days, and the license stops working when the refund is made.
After 14 days we don't refund the current period, but you can cancel any time and the plan won't renew. If our service was unavailable for a long time through our fault, write to us and we'll make it right.